Tuesday, April 30, 2024

Closets by Design Better Business Bureau® Profile

closets by design review

I am sorry for ever recommending them. Regretted dealing with owner Samantha. She is rude and if that is what you get from the owner.

Business Details

The unit was supposed to be equal in height all the way across desk to Murphy bed. It was designed taller than normal because of the wall height and an alarm panel, but the Murphy bed section is not as tall as the desk. In addition, the wrong doors were sent, delaying the installation. When plain doors were sent a second time, the local office installed the desk and is supposed to swap out the doors next week. I have received no communication about the timing for the door replacement. The file hangers for the file drawer and the keyboard pull out were also missing during initial install.

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Any label maker will do the trick, but we especially love this user-friendly, pocket-sized model from Brother that comes with multiple font choices. Each of our custom closets is completely personalized and begins with a complimentary design appointment. Another location factor to consider is whether a building permit is needed to install the closet system. Some municipalities require building permits for closets, while others don’t.

closets by design review

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The designer I trust implicitly is Christine Champos. She first listens, second is upfront on price, and third follows your vision on your timeline. Then the installers Billy and Etalo then took the vision and made it reality. I wouldn’t hesitate giving a reference to their timely work and professionalism.

closets by design review

Closets by Design offers custom closet systems for walk-in and reach-in bedroom closets, pantries, home offices, and even garages. The company’s wide range of cabinet and storage options allows homeowners to custom design a beautiful closet with the features they need most. We hired Closets by Design (C.B.D.) as the Sales Design Consultant, Dominique, was easy to work with and able to meet our design request. The job was for an L shaped walk-in pantry closet. It included the insertion of shelving and a counter-top. Cost was $2089.We were happy with 90% of the work.

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Custom ClosetsDesign and Installation

I enjoyed his respectful manner which resulted in an easy interaction resulting in a great product. Thanks.I also appreciate the well done work of Mason White who drew the plans for this project and was great in helping me in the planning stage which resulted in a well done project. We use your zip code to align you with the nearest California Closets location. We use your email and phone number to contact you and schedule your design consultation.

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Add pull-out jewelry trays to keep all your jewelry organized. Add a touch of aromatic cedar to the back of your closet or in the lining of a drawer. Perfect for touch-ups, this ironing board tucks away in a small drawer in your closet or laundry room. Slanted shoe shelves with Elite toe stops. Scarves are often difficult to store, but not with this scarf organizer.

We decided to choose this company because of the proud and supposed guarantee it offers and quality. In fact, our first job was good three years ago, in the same way some friends carried out projects for our reference. But last July 26, 2023 we experienced a nightmare with closet by design.

Business ProfileforClosets by Design

When Tricia Enos, from Closets by Design, came to my home, she listened to my thoughts and ideas and asked questions. Tricia then did her thing and came up with suggestions for a beautiful design. It goes against our guidelines to offer incentives for reviews. We also ensure all reviews are published without moderation.

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I paid $14K for a medium sized walk-in closet and now I need to have my new closet redone (by another company, of course) to make it functional. I purchased a house in New Braunfels TX at which the previous owner had recently installed master closet wall units by Closets by Design. The closets wall units had drawers at the bottom and shelves at the top, and met my needs, but I wanted to relocate the wall unit to another room. I hired a contractor to move the wall unit. He removed the 6 drawer boxes, and tried to move the remaining structure without supporting it, and the whole structure collapsed and was destroyed.

I am very happy and would highly recommend this company to anyone. As one of the oldest custom closet companies, we understand that everything in your closets is an expression of you. We feel your closet and the system we design for you should be no different. Whether your space is a walk-in, reach-in, or a spare room, our closet designer has the vision and creativity to turn your dream into reality.

Carlos advised we must pay for a new countertop and this time they will create a template. They are not responsible to check for squareness as the contract states “The units installed by Closets by Design are guaranteed to be installed level and plumb. C.B.D. is not responsible for gaps or out of level walls and floors.” My argument was, there was no attempt to check before cutting, a basic duty of any job. After several discussions, we had to pay an additional $366 to correct the cutting mistake. Family and friends that were shown the job believed us to be numbskulls for paying the extra costs, but the alternative was to accept the finished botched job or to litigate. It took 2 additional trips to get the counter installed.

Personalize your drawer and door fronts with leather. Mix and match styles and colors to create the perfect blend of your unique design preferences. Update reach-in closet sliding doors with popular new styles.

Systems may include closet drawers, closet shelving, and other compartments that help keep a customer’s space tidy. Companies that have showroom spaces may cater only to customers within a certain distance of a local showroom. Other companies may not be limited by locality and can work with customers anywhere around the country. The 'designer' who came didn't know how to measure my closet, and didn't know how to design a solution. She promised more storage space, and I got far less.

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